TERMS OF USE & SAFETY

  The use of our website and the realization of purchases through it is governed by the present terms and conditions, as they apply from time to time, at any time. These terms constitute the contract drawn up between our business and you, our customers. By filling out the new user registration form and applying it, you unconditionally accept that you know the terms and conditions regarding the transaction with the company as well as that they are subject to and governed by the terms and conditions communicated to you on the website and only, as they are valid at the time the contract between us is concluded.
  The company reserves the right to modify the terms of use and any other rules governing the use of the website of the online store at its sole discretion. Terms and conditions are subject to change without notice warning, therefore it is recommended to our user - client to check them, so that he is aware of their content.
  Any use of the website following such change or modification will be deemed your acceptance of such changes, modifications, additions or deletions. The terms and conditions may not be modified or changed without the written consent of the company. The applicable terms and conditions are those in force at at the time you use our website or place your order, have been drafted and interpreted as applicable in the domestic legal order and therefore any dispute arising as to their interpretation shall be settled in accordance with Greek justice. In the event of a breach of these terms of use, your business may seek compensation for any positive or negative damage. The non-exercise of its rights deriving from these terms, no entails the waiver of its rights.
  In order to sign a contract with our company you must be an adult, ie you must have completed the tenth eighth year of your age, in accordance with applicable law. By accepting the applicable terms and conditions and your registration as a user, you declare at the same time that you are able to trade with our company and you are at least 18 years old. In case of non-assistance to your person of the above age, we urge you not to trade with us, to avoid legal disputes, otherwise the rights provided by law for our company, reserving all its right to sue those in custody and supervision of minors, falsely presented as adults and business associates.

  Browsing our website and searching for products can take place by anyone interested, without disclosure of his personal data is required. The simple browsing of our website and the search for someone from the products and goods exhibited in it does not necessarily imply their purchase. Anyone can become a user visitor of our website. Purchases of products and goods displayed on our website can only if you become a user. Your registration on our website as a user does not imply any your charge or commitment. The process of registering a new user is on our home page, where in the relevant field fill in the relevant form, submitting honestly and voluntarily the data - data requested by us. The honest
submission of the data requested by our company tends exclusively to the processing of orders, at your best service and are guarded by us. The information provided by users is used from our company, in order for our customers to have contact with our online store, to be provided with answers to any of their questions, so that their order is executed immediately and efficiently. Must not
use the forms to send orders without serious intent or to present false information belonging to other users or use fake e-mail or copy the information of any other registered person user or not of this website or an employee of our company, and generally use the website for any unlawful or illegal or unconventional purpose, otherwise the rights of our business are created by law against you. Each product and good displayed on the website presents its price, available quantity and essential characteristics of. The prices of the products and goods exhibited on our website for the entire period exhibited in it include VAT - if subject to it. The listed price does not include shipping costs, which however are presented in a special section and are analyzed in the order form before its completion. The user of our website can make purchases of products and goods exhibited on it with a simple procedure. After selecting a product, fill in the relevant information above, select the payment method and at
then complete the order, sending it to our company. When completing the order form you will be asked for your name, your address, your postal code, your email address, your mobile and / or your landline, how to pay for the order, how to send - delivery, and if a request is requested invoice the tax information required by law. By filling in the relevant form you provide the explicit your consent, so that you become a customer of our company and your order is executed. Our business can archives the given orders and their progress until their execution, in order to upgrade its services and to can check if any new order from customer / user is honest and / or serious. Our company does not provide in no other natural or legal person (private or public law) the details of its customers / users. Revelation of can only take place if required by law, court decision, public prosecutor order or in order to secure its rights arising from the given and executed by it order or in order to ensure the protection of the personal safety of its users in the event of an emergency. Prior to the purchase, it is recommended to cross-check and confirm the purchase of the products desired by the user, in order to check for any wrong choices or unwanted choices, through the existence of an electronic basket. The company may request additional information for the execution of the placed order, if it deems that there is a need. The company may, if it deems appropriate, in view of the order given by the user, making use of the provided data, to identify the customer and to confirm by telephone and in a reasonable time, with each appropriate means (by phone or e-mail) that the order is sincere and given with serious intent by the user, detecting any errors.

  Once you have completed and shipped your order, delivery and execution may be required from 3 to 7 working days, depending on the volume of products to be delivered and the availability of transport service, and the distance of the place of receipt of the products in relation to the headquarters of our company. You can check the status of your order through your telephone contact with our company. In case out of stock, we will contact you within 1 business day by phone or e-mail, or we offer you another similar product of the same quality or we will agree with you the extension of its execution to our supply with the ordered product or we will cancel the order in part or in full, after electronic and telephone confirmation, reimbursing you for any money paid. The company is not responsible for any delays caused for the valid transport - delivery of products from the transport companies cooperating with them. These facts are considered and agreed not to fall within the scope of control and in its sphere of influence. It is not responsible for the delay in the delivery of the products, which is due to fault of the transport companies cooperating with it or in cases of force majeure or accident. In the latter case agreed that is entitled in extension of time execution of order. Indicatively are reported delays caused by strikes, internal or external, wars, terrorist acts, mechanical damage, pandemics, natural disasters. Our business is acting and will act in the right direction to remove anyone problem within a reasonable time in order to execute the order, provided that this does not involve additional  charge for our customer and for her. Concluded contracts whose execution is hindered for a period of time more than one month, can be terminated without compensation.

  The company accepts payments via cash on delivery, bank transfer (to our Piraeus Bank account), credit cards or cash at its registered office. All credit cards are accepted for use and payment at our headquarters. Receivers cards for payment through the e-shop are Visa, MasterCard and Electron Visa. Execution of orders in case banking remittance takes country after confirmed the deposit of price to given accounts of our company. Execution of orders in case of cash on delivery is done with payment to the employee of the postal company that cooperates with us. The shipment of the order will include the relevant invoice or retail receipt. According to the current law, the client of our company has the right to withdraw unjustifiably within fourteen (14) calendar days, returning the goods in their original condition, without being charged with any expense other than that of reimbursement. The deadline for exercising this right starts from receipt. Returns on orders are only accepted if the products you wish to return are in the same condition in which they were received, ie not unsealed or used, together with the retail receipt sales or invoice. 

  If you exercise the above right of withdrawal (by filling out the relevant form here, notifying the relevant event to our company and sending the order at your expense to our address, in general if the legal conditions for its exercise), our company returns the amount - price of the purchase price. In cases where the price is covered in whole or in part by credit, which is granted to our customers either by our business or by thirdly, under an agreement concluded between the third party and our company, if the right of withdrawal is exercised, can be terminated according to the provisions of the Civil Code and the credit agreement, without payment of compensation. In case to cancel your order for an unimportant reason, after sending it from our headquarters and before delivering it to you, any money paid will be refunded, but excluding shipping costs. In cases of that your order is returned to the company, due to non-receipt or declaration of incorrect information, we reimburse the any purchase price already paid, but not delivery costs. If the product is damaged during transport, please inform our company immediately and if it is possible to send photos. 

  The company makes every effort to ensure that your personal information (address, credit card number, account number, etc.) not to be violated or read by unauthorized persons. Nevertheless does not guarantee that is in any case possible. We guarantee that the business does not have access to your banking data, we do not store information about your bank or credit card. Please enter the details about your payment on every order you place.
  Our company is not responsible for any damage to your computer equipment by viruses, worms, programs spyware, or the like while linking to our site. Please make sure you have anti-virus program, firewalls and that other computer protection programs are up to date. The company is not liable for any damages or losses (direct or indirect) suffered by our customer or user, whose credit card is used illegally or used in an unauthorized manner. The entire content of our website, including texts, drawings, graphs, links
provisions or codes and all agreements concerning them (excluding copyrights and trademarks of third parties) is the copyright of the business and should not be copied, used, published or disseminated by any way by any person, without prior written permission from our company. Creation is not allowed and / or the publication of a database containing parts of our website without the express prior consent of of our company.
In any dispute regarding the execution, application or interpretation of this and in general the transactions that are drawn up under of these terms between users / customers and our business, applicable law is defined as Greek. Jurisdiction for the resolution of the above disputes have the Greek courts.

Use of Cookies

  The website of the online storewww.ionvi.gr uses cookies because without these cookies, because it will not be possible to operate some of its basic services, such as status of orders, multiple user options, storage of products in the shopping cart or wish list, identification and facilitation of frequent users as well and improving the content of the website. Cookies do not cause damage to users' computers, nor to the files stored on them, while each of the cookies after each exit from the website, are automatically deleted.

Privacy Policy

For more information visit the following link gdpr.